Refund & Exchange Policy
Refund & Exchange Policy
Sardar Gems & Jewellers — Amritsar, Punjab
Our Policy
As a wholesale jewellery manufacturer, returns and exchanges are handled on a case-by-case basis through direct discussion.
Defective or Purity Issues
Any defective pieces or purity discrepancies must be reported within 7 days of receipt. We will inspect and resolve promptly.
Exchange
Exchange against equal-value purchase may be considered at our discretion. Please contact us within 7 days of delivery.
No Cash Refunds
As per standard gold jewellery wholesale trade practice, cash refunds are not offered. Exchange or credit against future orders only.
How to Raise a Concern
Contact us immediately on WhatsApp with photos and details of the issue.
💬 WhatsApp: +91 98157 94098
📞 Call: +91 98157 94098
Mon–Sat · 10:00 AM – 7:00 PM IST